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  • Server Cabinet Maintenance

    September 17, 2019 by Russ
  • The following advisory is being sent to inform you of an emergency maintenance for the cabinet in which your server ( is housed.

    Event Date: September 18th, 2019 from 1:00am - 4:00am CST

    Impact: 60 minutes maximum downtime expected, barring unforeseen issues.

    Backups: A full back up of your hosting accounts and emails will be performed automatically at 9:00pm CST and should be completed prior to the maintenance downtime.  Future backups will be rescheduled to 2:00am CST

    Event: During a routine inspection, a PDU (Power Distribution Unit) was found to be not providing stable power due to a failed control module. The PDU is still providing power to the cabinet, however, to be proactive and ensure a stable, healthy power supply for the future, we are planning to replace this PDU with a brand new unit. During this maintenance, we will bring your server offline, remove power and replace the PDU. Expected potential downtime is 30-60 minutes, though the full maintenance window is up to 3 hours to accommodate any unforeseen circumstances.

    We will then ensure each server comes back online properly after the replacement. Unfortunately, this is an emergency maintenance to ensure power stability for this cabinet now and in the future, and cannot be rescheduled.

    Thank you for your understanding and patience during this operation.

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